To contact our billing department directly,
call 860-245-1401 or email billing@beehivecw.com
Finances:
Therapy is an investment you make in yourself and your well-being. Your family is worth the investment. For clients of Beehive Counseling, the fee for an evaluation is $160. The fee for subsequent sessions is $130 per session. Sessions are generally 55-60 minutes in length. For uninsured or underinsured clients, we offer a sliding scale (please see below).
Payment is expected at the time of your appointment. Forms of payment accepted are: Credit card, debit card, and HSA.
Insurance & OON:
You may be wondering about how insurance works for therapy. Our therapists are contracted with the following insurances. Please note, insurance participation varies by clinician.
Aetna
Anthem BCBS
CIGNA/Evernorth/Oscar
Husky/Medicaid
Medicare
Oxford
Optum/Connecticare/United
Before deciding to use your health benefits for therapy, you should be aware of the following:
In order for a therapist to bill your insurance, some of your personal information must be shared with the insurance company to facilitate payment. This information includes your dates of treatment and behavioral health diagnosis. One member of the family must be identified as the patient in order to use benefits. In some instances, treatment summaries may be requested by your insurance company. Depending on your circumstances, you may not want this type of information disclosed to an outside party, therefore you should give this decision careful consideration.
As a client, it is your responsibility to be informed of the details and extent of your coverage as it pertains to your therapy sessions. It is also your responsibility to notify our billing department of any changes to your insurance coverage as soon as possible to avoid out of pocket expenses. Whenever possible, we will provide assistance in verifying insurance information, and obtaining information from your insurance provider.
Letters/Paperwork Policy
Due to a significant increase in requests for treatment summaries, disability forms, records releases, and collateral contacts, we have found it necessary to adjust our policies.
Clients requesting paperwork to be completed for disability or other reasons must be established in therapy for 60 days or 6 sessions before clinicians will consider completing paperwork. This will allow your clinician to adequately get to know you and your needs.
Paperwork, including letter requests, must be completed within scheduled session(s), otherwise there will be a charge for completion. Charges are below.
Clinicians are not obligated to complete paperwork when a client requests it. This can be due to many reasons, some having to do with risk to you, and your clinician will discuss this with you.
We encourage clients to contact their PCP or psychiatrist when the need for documentation arises, as often their offices are more equipped to complete forms requests.
You have a right to your clinical records. Records requests should be made directly to our admin team in writing (info@beehivecw.com) and will be completed within 30 days. There is no charge to you for us to release your records to you or a third party. Please be aware there can be risks and benefits to this release, which should be discussed with your clinician.
Charges for completion of paperwork outside of session time
Questionnaires (for disability, FMLA, etc): $150
Treatment summaries: $40
Accommodation letters: $40
Letters verifying treatment: $25
Emotional support animal (ESA) letters: $40
Please also be reminded of our court policies, found in our Practice Policies document in the client portal.
Self-pay Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visitwww.cms.gov/nosurprises or call 860-281-1133.